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Forum Discussion

Myszab's avatar
Myszab
Explorer | Level 3
3 years ago

I was charged, even though I had cancelled my free trial

Last September, I used the trial period. Today I saw that Dropbox charged me monthly for this fact every month since then, even though I canceled my subscription. Charges don't appear in my dropbox a...
cancellations
Payments
Plans
Refunds
Sunny 's avatar
Sunny
New member | Level 2
Hi I signed up for a free trial temporarily. Dropbox has decided to take £199 out of my overdraft. I did not sign up for this, let alone was I informed that this would happen. Has this happened to anyone else and was anyone able to receive a refund?

Please help. Thanks
chrishengbee's avatar
chrishengbee
Explorer | Level 4
2 years ago
Same problem here. I just started the trial and saw a 199euro bill. But Dropbox should not have charged me in the first place during the trial. Now I have to fight to have my mom back.

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