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Forum Discussion

Myszab's avatar
Myszab
Explorer | Level 3
3 years ago

I was charged, even though I had cancelled my free trial

Last September, I used the trial period. Today I saw that Dropbox charged me monthly for this fact every month since then, even though I canceled my subscription. Charges don't appear in my dropbox a...
cancellations
Payments
Refunds
Trials
Sunny 's avatar
Sunny
New member | Level 2
Hi I signed up for a free trial temporarily. Dropbox has decided to take £199 out of my overdraft. I did not sign up for this, let alone was I informed that this would happen. Has this happened to anyone else and was anyone able to receive a refund?

Please help. Thanks
maher1982's avatar
maher1982
Icon for Super User rankSuper User
3 years ago
Try to contact dropbox team and explain your problem and the subsecribe was by mistake. I think they will refund you
  • Sunny 's avatar
    Sunny
    New member | Level 2
    3 years ago
    Thank you

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