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Dzonii 's avatar
Dzonii
New member | Level 2
5 months ago

I want to delete my account, but it asks me to contact my team leader?

Hey,

I am planing to delete my account. When I selecte „Delete Account“ in the settings of the App, there it says: “Please contact your team-leader to delete your account.
Can anyone help me here because I don’t know anything about any team-leader or otherwise.

Thank you!

Account Access
Create or delete account
Delete
FAQ
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi @Dzonii, thanks for contacting us!

     

    It sounds like you're part of a Dropbox Business team. As a team member, you won't be able to delete your account, only the team admin can do so for security purposes.

     

    You can find your team admin by following these steps and ask them to delete your account.

     

    Keep me updated with any progress!

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