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Forum Discussion

Victoria210's avatar
Victoria210
New member | Level 2
6 months ago

I want to cancel my subscription. How can I achieve that?

I cannot find where I can cancel my subscription.  I am tired of going around and around.  I WANT TO CANCEL IT NOW.  I don't want to delete it, just cancel it.  I've finished my book and no longer ne...
Billing
cancellations
Payments
Moonbillenboon's avatar
Moonbillenboon
New member | Level 2
2 months ago
I want to cancel my Dropbox plus account. Where can i find the chatbot or an emailadress so in can get in contact with Dropbox?
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    Moonbillenboon wrote:
    I want to cancel my Dropbox plus account.

    You should be able to cancel your subscription yourself by following these steps, or these if purchased on a mobile device.

     

    Moonbillenboon wrote:
    Where can i find the chatbot or an emailadress so in can get in contact with Dropbox?

    If you need assistance cancelling your account, you need to open a ticket with Support.

     

    Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

     

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