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Forum Discussion

redmoca233's avatar
redmoca233
Explorer | Level 3
2 years ago

I want to cancel my subscription and get my money back.

So my Dropbox Professional subscription trial, started on 10/2/2022 and ended on 13/3/2022. Afterwards, I was billed AU$306.90 on 13/3/2022 for a subscription renewal which should last from 13/3/2022...
cancellations
downgrade
Payments
Refunds
WilliamBurnss's avatar
WilliamBurnss
Explorer | Level 3
2 years ago

checking Dropbox's support page is a good start. It's worth noting that Dropbox doesn't send receipt emails. However, reviewing your account details and reaching out to support can provide clarity. Elsande3241, contacting Dropbox Support may offer options for your situation.

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