We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

SamuelWakeman's avatar
SamuelWakeman
Explorer | Level 4
2 years ago

I want to cancel my Dropbox Sign subscription and get a refund for my payment

So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
cancellations
Dropbox Sign
Refunds
  • Hannah's avatar
    Hannah
    2 years ago

    Hey SamuelWakeman, thanks for taking the time to write on our Community.

     

    Can we actually send you an email, so we can look into your request internally?

     

    Let me know.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey SamuelWakeman, thanks for taking the time to write on our Community.

 

Can we actually send you an email, so we can look into your request internally?

 

Let me know.

Jericho marcel 's avatar
Jericho marcel
New member | Level 2
2 years ago
Hello, I’m in the same situation. Freelance artist and that sign up fee took away my ability to pay rent this month. Could you please send an email through to organise a refund and to cancel the subscription?

Thanks

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!