We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
ralphiedee
3 months agoExplorer | Level 4
I upgraded the wrong account when trying to get more space to recover files
I have two Dropbox accounts, one is for local and the other is for a Pioneer Rekordbox account which has a lot of files.
First, I mistakenly deleted all the files on the Rekordbox account and need ...
ralphiedee
3 months agoExplorer | Level 4
Distraction is a killer, I went to delete doubles of music files that were cluttering my computer and I mistakenly deleted mostly all the files that were on my Dropbox account not my physical computer. For the last 5 days I'm painstakingly re populating all the music files I deleted ( I use Rekordbox that syncs with Dropbox) I'm just taking a break as I have least 10 hours doing this so far. Is there a way to retrieve deleted files from my dropbox account instead of doing it this way?
AND
How can I store files on the dropbox servers and at the same time store locally, as I see only a MOVE command not a copy.
??
RD
- Mark3 months agoSuper User II
In terms of restore have you looked at https://help.dropbox.com/delete-restore ?
Regarding the copy / move thing that's controlled by the OS and it is usually move because Dropbox is just a folder like any other on your computer. So, it defaults to whatever the computer is set to do. There isn't a way to change this for Dropbox
- ralphiedee3 months agoExplorer | Level 4
so I would have to copy all files loaded on dropbox and save locally just in case , I got that. BUT can I retrieve erased files from my dropbox account?
- Mark3 months agoSuper User II
Dont forget Dropbox is locally (at least if you have set the files available offline) - it is a folder like every other.
And you can erase deleted files, yes, with the link I already gave.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!