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Forum Discussion
I referred a friend and didn't get the extra space. Any ideas?
Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.
Lusil
Dropbox Staff
Dropbox StaffHi there, orangeflava, thanks for reaching out to us.
Could you check with the other user if they clicked directly on the invitation you sent them to set up their account?
Also, could you clarify exactly what the status of the referral under your Plan tab's Space earned is?
If you could send me a screenshot (without any personal info), that would be super helpful.
Could you check with the other user if they clicked directly on the invitation you sent them to set up their account?
Also, could you clarify exactly what the status of the referral under your Plan tab's Space earned is?
If you could send me a screenshot (without any personal info), that would be super helpful.
hi all.
Similar issue—have been a long-time user—no referrals in a long time until recently when I set up a new account for my mother—with the referral—but I didn't get it.
Is there any way to check to see how to get the credit? thanks!
--ss
- Mark
Super User II
What is www.dropbox.com/referral_status showing?
