We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
cheyne
5 years agoNew member | Level 2
I referred a friend and didn't get the extra space. Any ideas?
Hi, I referred a friend and did not get any extra storage. How can I contact dropbox support. The robot chat doesn't work.
cheyne
New member | Level 2
I already check that, but it doesn't show. I emailed them a link and they click the link and signed up but neither of us received any credit.
Rich
5 years agoSuper User II
cheyne wrote:
I emailed them a link and they click the link and signed up but neither of us received any credit.
Signing up isn't enough. Your firend needs to install the Dropbox client on a unique computer, sign in, and confirm their email address. If all of the steps are not completed, the bonus space is not awarded.
https://help.dropbox.com/accounts-billing/space-storage/earn-space-referring-friends
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!