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New member | Level 1

5 days ago

I have cancelled my plan and I want to remove my billing info from the account

Hi Dropbox Team, I need to remove my debit card from my account. I have cancelled my plan, and I want to remove my bank card from the account! Kindly remove my billing information from my accou...

New member | Level 1

4 days ago

Hi, Sure do send me email on below:

[removed per the Dropbox Community Guidelines]

Hannah

Dropbox Staff

4 days ago

Thanks, HDAli, I just emailed you and I'll see you there!

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Kindly remove my billing information from my accou...","body@stringLength":"234","rawBody":"

Hi Dropbox Team,

I need to remove my debit card from my account.
\n I have cancelled my plan, and I want to remove my bank card from the account! Kindly remove my billing information from my account.

Regards,

","kudosSumWeight":0,"postTime":"2025-03-18T02:03:45.123-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Account Settings","text":"Account Settings","time":"2018-07-09T06:04:28.275-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:Billing","text":"Billing","time":"2022-10-10T09:34:32.059-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDM","node":{"__typename":"Tag","id":"tag:cancellations","text":"cancellations","time":"2021-06-30T04:55:49.611-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:826870_2"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":47},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:826870":{"__typename":"Conversation","id":"conversation:826870","solved":false,"topic":{"__ref":"ForumTopicMessage:message:826870"},"lastPostingActivityTime":"2025-03-19T03:02:08.677-07:00","lastPostTime":"2025-03-19T03:02:08.677-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:826870":{"__typename":"ModerationData","id":"moderation_data:826870","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:826870_2":{"__typename":"Revision","id":"revision:826870_2","lastEditTime":"2025-03-18T02:08:13.422-07:00"},"ForumReplyMessage:message:827139":{"__typename":"ForumReplyMessage","id":"message:827139","conversation":{"__ref":"Conversation:conversation:826870"},"author":{"__ref":"User:user:696151"},"revisionNum":1,"uid":827139,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"subject":"Re: I have cancelled my plan and I want to remove my billing info from the account","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:827139"},"parent":{"__ref":"ForumReplyMessage:message:827126"},"body":"

Thanks, HDAli, I just emailed you and I'll see you there!

","body@stringLength":"357","rawBody":"

Thanks, , I just emailed you and I'll see you there!

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Hi, Sure do send me email on below:

[removed per the Dropbox Community Guidelines]

","body@stringLength":"364","rawBody":"

Hi, Sure do send me email on below:

[removed per the Dropbox Community Guidelines]

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