We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

kingshare's avatar
kingshare
Explorer | Level 4
2 years ago

I have a question about the Dropbox 5TB trial

I take 5tb 1month free trail account  , After 1month free trail my data (of 5tb) can delete? after free trail my data transfar every time? (eg:: mega cloud only in one month after he delete our data)...
Delete
dropbox business
Plans and upgrades
Trials
  • Megan's avatar
    Megan
    2 years ago

    Hi kingshare, correct!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Do you mean how much time you'll have to access your files after you cancel your trial kingshare? Did I get this right? 

kingshare's avatar
kingshare
Explorer | Level 4
2 years ago

Yes,that i mean

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi kingshare, please be aware that if your account is ever downgraded, Dropbox will not delete any of your files. 

     

    If you are over quota all that should happen is that Dropbox will not sync any new files. 

    • kingshare's avatar
      kingshare
      Explorer | Level 4
      2 years ago

      So you mean my 5tb data is never delete and any time i can download but i can't upload  over quota all that should happen is that Dropbox will not sync any new files. 

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi kingshare, correct!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!