We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
I was charged, even though I had cancelled my free trial
Last September, I used the trial period. Today I saw that Dropbox charged me monthly for this fact every month since then, even though I canceled my subscription. Charges don't appear in my dropbox account, nor is there an active paid subscription . I would like to know what happened and get a refund for my money.トライアル版からすぐに有料版へ移行 / How can I upgrade from trial to paid plan on a team?
Business Plus のトライアル版から始まりましたが、10TB の容量制限を超えてしまいました。 すぐに容量を増やしたいのですが、チームをやめずに(７ライセンス使用中)容量を増やすことはできますか? (チームをやめずに、すぐにトライアル版を解除して有料版にアップグレードしたい) -------------- I started with a trial version of Business Plus, but ended up exceeding the 10TB storage limit. I would like to increase the capacity immediately. Is it possible to increase the capacity without quitting the team (currently using 7 licenses)? (I want to immediately cancel the trial version and upgrade to the paid version without quitting the team)
I received an email that my trial has ended but I have a paid subscription
Yesterday I received an email stating that my trials ends, but it doesn't state what trial. I have a plus account that runs until June next year. I've had it for many years. I never signed up for no trial. The email creates the impression that I will no longer be able to add new files and the only thing to do is to upgrade to Dropbox Essentials. I think this is very misleading. Is this even legal? Email was sent to me from no-reply@dropbox.comDropbox Plus subscription does not show up on Google Play.
Hello, Dropbox Forums. I recently began a 30-day free trial of Dropbox Plus, but when searching for a means to cancel just in case, Google Play gave me a strange result. When following the typical steps to cancel Dropbox Plus from the Android app, once redirected to Google Play it reads: "We couldn't find your subscription. Make sure you're signed into the right account (Note: I am) and check the list of your current subscriptions (It doesn't show up here)." Has any other Android user ran into this problem? Does it eventually go away, or is this a dire issue? I'd rather not get billed for something if I don't end up feeling the need for it. Thanks, Locura
Cannot cancel the Dropbox trial I started through Google Play
I am having the same issue as https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-can-t-cancel-my-trial-from-Google-Play-on-my-Dropbox-account/m-p/788426/thread-id/32674 I had to sign up for the free trial to see my wedding photos. Now I cannot cancel my subscription. I am signed into the correct account on the app, but when I go to my "current subscriptions" in the play store I do not see DropBox. Help me cancel my subscription before I get charged on 11/5/24 please.
Trial period for the Dropbox Replay add-on
I reckon that the full replay add-on could be useful, however before I pay for a full annual fee I would have to test it. Does it actually fit our workflow, can we get our clients to use it, how good is the transcription feature etc. You guys are not selling this thing very well tbh. Looking forward to see more!
