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Forum Discussion

shady mohamed's avatar
shady mohamed
Explorer | Level 3
3 years ago

I have a monthly subscription, but I want to pay annually

hello    i am on dropbox plus plan and i pay monthly    i want to pay annually but i cannot find how to change from monthly to annually    when i try to upgrade a message (you are already...
Billing
Dropbox Plus
Payments
shady mohamed's avatar
shady mohamed
Explorer | Level 3

thank you for reply 

 

i know this page and searched in it 

 

but i didn't find any link or instruction how to change my subscription from monthly to annual

 

any help 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi shady mohamed, sorry to jump in here!

 

What are the options you see when accessing your billing tab? Also, did you upgrade directly from our end, or did you use Apple/Google? 

  • shady mohamed's avatar
    shady mohamed
    Explorer | Level 3
    3 years ago

    you are welcome

     

     here my billing page 

     

     

    the options i have :

    change paying method 

    display invoice or receipt and print them 

     

    that is it no other options 

     

    i pay my subscription monthly and i want to pay annually so how can i change from monthly to annually ?? 

     

    thanks  

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Hi shady mohamed, have you tried these steps to change your billing cycle?

      • shady mohamed's avatar
        shady mohamed
        Explorer | Level 3
        3 years ago

        i didnt see it 🙂 

         

        thank you very much for help

         

        i changed it thanks  

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