You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

One angry lady's avatar
One angry lady
New member | Level 2
3 months ago

I have a charge, even though I closed my account.

I've been a loyal Dropbox customer for years. I paid my bill every year to keep my stuff safe. Ha-ha.  When I needed my stuff again this spring, everything was gone. I contacted help center and nob...
Billing
cancellations
Payments
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey One angry lady, sorry to hear about that! 

 

I'd be happy to send you an email, in order for us to have a closer look at the charge, and see what can be done about this. 

 

Let me know if you're okay with that!

One angry lady's avatar
One angry lady
New member | Level 2
3 months ago

Sure, what do you need? 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey One angry lady, I just reached out to your Community-linked email address! 

     

    I'll be happy to see you there! 

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