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Tysonia29's avatar
Tysonia29
New member | Level 1
3 hours ago

I see that my Dropbox account has been marked as inactive and I need to contact the admin.

I need help please yesterday i made a new account with an abonemennt i logged in today just to see the message  :dropbox this account has been marked as inactive. contact the team admin: i cant log in or do anything about it !

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 hours ago

    Hi Tysonia29, let’s have a look into this. 

    Did you happen to join a Dropbox team yesterday? 

    Have you reached out to support about this, by any chance? If yes, please send me here any ticket numbers you may have.

    I’ll be waiting for your updates.

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