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Forum Discussion
I had the full referral bonus from the beginning of Dropbox, after buying subscription, disappeared
I had the full referral bonus from the beginning of Dropbox, I think it was a bonus of 500 MB for each referral, I had the full amount available referring lots of people.
I have two dropbox account, my personal and my family dropbox.
I have tested to buy extra storage with my personal account, then realized it worked well, and opened another account to share with the family.
Since I have the new account with the subscription, I didn't renew the old one, that it's just personal, even though the other one let you manage your personal files, I have different devices I do not want them to merge. So, I was hopping I'll keep my old account with just my hardly referral earned bonuses. But guess what, it came back to 2GB. By this time, the bonus didn't have a statement that says that will be voided in time... so I am wondering if support can restore that or what to do to be compensated.
- Mark
Super User II
Dropbox doesnt remove referral bonuses when you stop subscribing - in fact when you subscribe they double and then when you stop they drop again.
What does www.dropbox.com/events show?
You mention you have two accounts. How long is it since you logged in to the account you have got no referrals on?
- Jay
Dropbox Staff
