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Forum Discussion
I get an error trying to purchase Dropbox Plus from Basic plan
Hello,
I have tried twice to chat with someone at Dropbox, but unfortunately I get the sales chat and they don't know how to solve the issue. Because I started with a basic trial, I can't access s...
Hi Everybody,
Thanks so much for bringing this to our attention. Our engineering team has identified the cause and implemented a fix. You should now be able to upgrade your plan without issue.
Thanks,
Ben
I'm on a basic plan with the very small 2gb offering that isn't big enough for anything anyone dares to send you, and today I'd finally given up... clients keep sending me things on dropbox, which i'd rather not use because of the slow uploads, high cost per gigabyte and closed ecosystem ... but i acquiesced and went to purchase. But even THAT doesn't work on dropbox and instead after entering my payment information i received the error "Please correct the form errors and try again" despite it being a very simple form, and being correctly filled in, i was surprised to learn that after all these years of dropbox desperately trying to get my money, they don't actually WANT my money. Fortunately i've convinced my client to use google drive instead so i guess everyone wins!
