You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Rahkitty
2 years agoHelpful | Level 5
I don't want an upgrade to Dropbox Essentials
I got an email this morning saying "We’re providing you with a free upgrade from your Dropbox Professional plan to our new Dropbox Essentials."
I don't want this. I don't want those extra featu...
- 2 years ago
Hey Rahkitty, thanks for reaching out to the Dropbox Community.
As mentioned in the email you received, Dropbox Essentials replaced the Dropbox Professional + eSign and Dropbox One plans on October 10, 2023.
This is not something that can be reversed or cancelled, but this upgrade will be at no extra cost to you.
You’ll keep all the features you had on the Professional plan, as well as some additional functionality, including end-to-end eSignature features and document tracking and analytics.
Learn more about Dropbox Essentials in our help center article or see a feature breakdown on our plans page.
I hope this helps, but let me know if you have any questions.
Mark M-81
12 months agoNew member | Level 2
I received an automatic upgrade to Dropbox Essentials without asking for it.
I don't want it, and I didn't choose it.
But as I have read, I understand that you are completely replacing Dropbox Professional (which was my plan until now).
You also say that you will not charge extra for the new plan, and my payment will remain the same... BUT when I look on the plans page I can see that Essentials costs 22 Euro /month - compared to my Professional plan which only costs 19,99 Euro /month.
So the new plan WILL COST MORE !!!
I don't want to pay more for this Dropbox Essentials, because I never chose to be upgraded... And if I can't get Dropbox Professional back, then I want to keep the same price as before.
DON'T CHARGE ME MORE PER MONTH PLEASE...!
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