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Forum Discussion

AndelAndrew's avatar
AndelAndrew
New member | Level 2
6 months ago

I accidentally upgraded with yearly billing instead of monthly - Can I reverse this?

Hello, I upgraded my dropbox account and somehow instead of a montly billing cycle I was billed for the year.  Is there a way I can reverse this? 
Billing
Payments
Plans
upgrades
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hey AndelAndrew, thanks for reaching out to our Community today.

 

Regarding your issue and if you haven't already, I would suggest reaching out to our support team directly.

 

You can find the option to do so on this page and they should be able to assist you further.

 

Let me know how it goes!

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