I may have had an active free-trial in which I consented to, but where is the warning before the full subscription amount is going to come out!
\nThe warning is before you start the trial. By starting the trial you're agreeing to a paid subscription if you don't cancel. You weren't conned.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"138","kudosSumWeight":0,"postTime":"2022-10-28T12:59:39.079-07:00","lastPublishTime":"2022-10-28T12:59:39.079-07:00","metrics":{"__typename":"MessageMetrics","views":3804},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001018/message:527982/message:632591","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDYzMjY0OSw2MzI2NDk","node":{"__ref":"ForumReplyMessage:message:632649"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:632649":{"__typename":"ModerationData","id":"moderation_data:632649","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:632649":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:696151"},"id":"message:632649","revisionNum":1,"uid":632649,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001018"},"parent":{"__ref":"ForumReplyMessage:message:632591"},"conversation":{"__ref":"Conversation:conversation:527982"},"subject":"Re: How to get refund of a subscription without consent?","moderationData":{"__ref":"ModerationData:moderation_data:632649"},"body":"Hey Katepond, thanks for the comment and sorry to see you're having trouble.
\n\n
Have you tried reaching out to our support team for assistance?
\n\n
Once you do, please also send us the ticket number for your communication, so we can look it up in our system.
\n\n
Thank you.
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Would it be OK if we reach out via email to have a further look internally?
In the meantime, you could try using our self-serve look up tool to identify the email address that's associated with the charge too.
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