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Forum Discussion
How to get refund of a subscription without consent?
In the last night, my Dropbox professional got auto renewed without my consent and my credit card was charged 199 dollar. Please cancel the subscription and refund me the amount as soon as possible.
It did have your consent - you signed up for a trial which was to auto move to a paid plan at the end. That is your consent.
However, unfortunately we cannot help here. You need to speak to support :
https://help.dropbox.com/accounts-billing/payments-billing/refund
https://help.dropbox.com/accounts-billing/cancellations-refunds
DROPBOX YOU SUCK!
I may have had an active free-trial in which I consented to, but where is the warning before the full subscription amount is going to come out!
I GOT CONNED FOR $200 THAT I PRETTY MUCH CAN'T GET BACK!
USELESS APP
- Rich
Super User II
Misty-Rose wrote:
I may have had an active free-trial in which I consented to, but where is the warning before the full subscription amount is going to come out!
The warning is before you start the trial. By starting the trial you're agreeing to a paid subscription if you don't cancel. You weren't conned.
Normally most subscribed apps or websites sends 24hr notice or 3 day notice stating you will be charged a certain amount for a subscription renewal.
