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Krispulisick1's avatar
Krispulisick1
New member | Level 2
10 months ago

How can I cancel my Dropbox Sign subscription?

Hello, so i had basically reached out to your support to cancel my dropbox sign subscription but i only received automatic replies…Im paying 23,80$ and thats too much currently so I need to cancel th...
cancellations
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KA_BioBuilder's avatar
KA_BioBuilder
New member | Level 2
9 months ago

I cannot seem to cancel my Dropbox Sign subscription - I do not want to cancel my Dropbox account - only the monthly Dropbox Sign subscription so any help on how to do this is greatly appreciated.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey KA_BioBuilder, thanks for reaching out to us.

     

    You can cancel your Dropbox Sign subscription, by following the steps in this article.

     

    I hope this helps!

    • KA_BioBuilder's avatar
      KA_BioBuilder
      New member | Level 2
      9 months ago

      Hi Hannah,

      This does not work for me since it says that I have no billing available and I know that I do since I set up Dropbox sign last month and have paid for it so I know it exists.  Is there another way to cancel this Dropbox Sign subscription?

      Thanks,

      KA

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        Hey KA_BioBuilder, in that case, I would suggest reaching out to our support team directly, so they can assist you with cancelling your Dropbox Sign subscription.

         

        You can do so through this page.

         

        I hope this helps!

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