You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
PieroNeri
2 years agoExplorer | Level 4
How can I cancel a subscription without access to the account?
Hi Everyone, I need help to cancel a subscription made on an account of a company for which I don´t work anymore therefore I don't have access to the account anymore. The payment was on my personal b...
MichelleDahl
New member | Level 2
Hey
I created an account month ago or 2? But im sure that after I created it that i used a wrong mail (Can't remember the mail) And i was like ''I will contact support later'' but forgot all about it. So now im paying for smth that I dont use and cant login 🙂 And maybe im blind or stupid, but i cant figure out how to get in contact with support.. Only the bot..
Rich
2 years agoSuper User II
MichelleDahl wrote:
So now im paying for smth that I dont use and cant login 🙂 And maybe im blind or stupid, but i cant figure out how to get in contact with support..
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
About Plans and Subscriptions
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