You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Fraudulent Credit Card Payment
Yesterday someone made a bunch of fraudulent purchases using my credit card. One of them was to Dropbox for 11,04€.
I would like to report this purchase, have the money returned and have the account associated with it cancelled.
I know it wasn't me because I don't even use Dropbox.
The problem I can't find a phone number to call to get some help on this matter.
- Hannah
Dropbox Staff
Sorry to hear about this, Brenwell, I hope everything gets sorted for you soon.
For a case like this, I would suggest reaching out to our support team directly.
You'll need to open a private browsing/incognito window and go to this page, where you can submit your help request.
When you have your ticket number, please send it here as well.
Thanks!
Thank you for the quick response. I have submitted a ticket. I hope I have done it correctly.
Ticket number: 23192532
