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Forum Discussion
mliisajarve
2 years agoHelpful | Level 5
Extended Version History plan refund
Hi! Can someone help me and inform me, what can I do? I was login on my Dropbox account in mobile phone and suddenly appeared the modal on the screen and I accidentally clicked on “Confirm”, bu...
- 2 years agoHi!
Yes, I was able to submit my request through the “Other” form and I already got my refund, so all perfect now 🙂 So this topic is solved now.
mliisajarve
Helpful | Level 5
@Mark Sadly I can’t because I can’t submit my request form. Nothing happens like I read some other users have also experienced. Have tried Chrome and Safary.
mliisajarve
2 years agoHelpful | Level 5
The refund request form is broken as others have had the same issue. I was able to submit form in “Other” category so hope to get some help from there.
- Megan2 years agoDropbox Staff
Hi mliisajarve, happy Monday!
Did you receive a ticket number once you submitted your request? If so, feel free to share it with me here.
Keep me posted!
- mliisajarve2 years agoHelpful | Level 5Hi!
Yes, I was able to submit my request through the “Other” form and I already got my refund, so all perfect now 🙂 So this topic is solved now.
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