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Forum Discussion

nick2704's avatar
nick2704
Explorer | Level 3
10 days ago

"Error with billing period" every time I enter my credit card

Every time I enter my credit card and select annual billing I get an error "error with billing period"

Billing
Payments
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    10 days ago

    Hey nick2704, thanks for bringing this to our attention.

     

    Are you trying to upgrade your account or renew an existing subscription with a different card?

     

    Can you try again from a different browser and let us know if it helps?

     

    Thanks!

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