You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Oleggur's avatar
Oleggur
Explorer | Level 3
3 months ago

Dropbox payments are made from my card for an unknown account

Good afternoon. Payments for dropbox are being debited from my card. At the same time, I do not use dropbox. Can I use the receipt from the bank to determine which account is linked to my card and di...
Billing
cancellations
Payments
Oleggur's avatar
Oleggur
Explorer | Level 3

Hello.

What is highlighted in yellow is a screenshot of your link. My ID is not 12 characters long, so it gives an error when requested

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for the update here, Oleggur.

 

In that case, can we send you an email, so we can investigate this internally?

    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 months ago

      Hey Oleggur! Please reply to the email I’ve sent you, when you have some free time.

      • Oleggur's avatar
        Oleggur
        Explorer | Level 3
        2 months ago

        Hello, I replied in the mail

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