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Forum Discussion
Dropbox is charging me for a monthly plan every day after I cancelled it
I have been charged every single day after cancelling my dropbox subscription. I have no access to support and am now -$650. No response from support and no way to contact them.
What do I do?
I am getting a charge every single day for $18.07CAD. Not through any store, just through my card on the website
Rich
Super User II
Super User II
adn wrote:
I am getting a charge every single day for $18.07CAD. Not through any store, just through my card on the website
Run a few of the charges through the credit card charge lookup tool. Do you recognize the account(s) for the charges? Are they all the same account, and does it list the email address that's associated with your account?
They are all the same code on my statement and only come up as one on that charge lookup tool.
- Rich
adn wrote:
They are all the same code on my statement ...
And your bank has verified that they're actually separate charges? If so, reach out to Dropbox Support directly. Visit the Support page and you'll see an option for Billing issues.
my bank has marked it as fraud, but I am still out a bunch of refunds from dropbox where do I get in contact?
