We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Alan Z.'s avatar
Alan Z.
New member | Level 2
4 months ago

Discount offer for Dropbox Plus disappeared

I saw a discount for Plus, I think for 50 %, maybe for 25 %, but when I went further, it no longer showed.  I do not have a screen shot.  This was on a PC.  Now all I see is the discount for yearly versus monthly,  but not the offer I saw. 

Plans and upgrades
Promotions
upgrades
  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Hi there Alan Z. - thanks for bringing this to our attention.

     

    May I ask if you remember the page or URL you were navigating when you saw that offer? 

     

    Let us know more and we'll take it from there. 

    • Alan Z.'s avatar
      Alan Z.
      New member | Level 2
      4 months ago

      Not exactly.  I know I was thinking about upgrading, typed something like "dropbox plans" and when I clicked on one of the results, I saw the discount.  But I wanted to be clear on the differences, so entered something else, and then when I went there, no such offer. 

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        4 months ago

        Hey Alan Z., maybe it'll show up again if you sign out of the account and back in, can you try that and let me know how it goes?

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!