You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

John S.94's avatar
John S.94
Explorer | Level 4
4 months ago

The Dropbox icon has disappeared from my system tray.

Hi,

The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer.

When click the hidden icon items arrow, and then click customise, the list shows dropbox  with "show icon and notifications" selected

Your help would be much appreciated 

This only happened today as the file I wanted to print only give me the version updaed yesterday where as it was updated on another computer earlier today.

Can't find where to post a picture?

desktop
sync
Windows
  • Rich's avatar
    Rich
    4 months ago
    John S.94 wrote:

    The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer.

    Have you tried launching Dropbox from your Start menu?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 months ago
    John S.94 wrote:

    The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer.

    Have you tried launching Dropbox from your Start menu?

    • John S.94's avatar
      John S.94
      Explorer | Level 4
      4 months ago

      Thank You Rich,

      I'll check that in the morning when I'm back in the office.

      • John S.94's avatar
        John S.94
        Explorer | Level 4
        4 months ago

        Thank You again Rich,

        That worked great. All back to normal T.G.

        John

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!