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ecuaplayhd's avatar
ecuaplayhd
New member | Level 2
2 years ago

Change team account without losing data

Hello, I belong to a team account, but I want to separate the account to one in which I only have access and can pay the charges directly to Dropbox, without losing my saved data. How can I do it?

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    ecuaplayhd wrote:

    Hello, I belong to a team account, but I want to separate the account to one in which I only have access and can pay the charges directly to Dropbox, without losing my saved data.


    The admin of the team account needs to convert your account back to an individual account.

     

     

    Make sure they don't just remove you from the team as it would result in your account being deleted. They need to convert it.