We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
joolsbond
2 years agoHelpful | Level 6
can't upgrade You’ve made too many billing attempts. Please try again in 24 hours, or contact suppor
Hi,
I'm trying to upgrade to dropbox plus. However, each time it says : You’ve made too many billing attempts. Please try again in 24 hours, or contact support at dropbox.com/support.
This was ...
- 2 years ago
Problem is now fixed and I was able to upgrade. Hurray! Thank you Dropbox Team.
BradLB22
Explorer | Level 4
I've emailed support about this but thought i'd put it out here too.
I've tried to sign up to get 2 tb of dropbox space but when I try, all I get is an error message saying that I've tried to many times and to wait for 24 hours or contact Dropbox support, I've waited 24 hours and actually deleted my account to make a new one but get the exact same message after 2 or more days of trying.
I've contacted my bank and there's no issue with my card at all, I even tried to sign up with the woman on the phone with no luck.
Is there something wrong with the site?
Also; my friend has tried to share a link with me and I've not got an email conferming it.
I'd go to sync but honestly, it's very slow and dropbox is enough for me so i hope this can get resolved.
BradLB22
2 years agoExplorer | Level 4
I've just tried updating dropbox again with my card and then with paypal with the exact same results.
I hope something is done about this because I like dropbox and don't want to leave it but if I can't update my storage space i'm going to have to.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!