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Forum Discussion

joolsbond's avatar
joolsbond
Helpful | Level 6
2 years ago

can't upgrade You’ve made too many billing attempts. Please try again in 24 hours, or contact suppor

Hi,  I'm trying to upgrade to dropbox plus. However, each time it says : You’ve made too many billing attempts. Please try again in 24 hours, or contact support at dropbox.com/support. This was ...
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  • joolsbond's avatar
    joolsbond
    2 years ago

    Problem is now fixed and I was able to upgrade. Hurray! Thank you Dropbox Team.

joolsbond's avatar
joolsbond
Helpful | Level 6

I contacted dropbox via social media and they created a support ticket and have been emailing me today. Their engineers are working on it and they've asked me to try again after 24 hours so fingers crossed the fix will help others as well. Worth contacting them on facebook if you are having an issue. They were very quick to respond and take action to fix it.

joolsbond's avatar
joolsbond
Helpful | Level 6
2 years ago

Problem is now fixed and I was able to upgrade. Hurray! Thank you Dropbox Team.

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