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Forum Discussion

joolsbond's avatar
joolsbond
Helpful | Level 6
2 years ago

can't upgrade You’ve made too many billing attempts. Please try again in 24 hours, or contact suppor

Hi,  I'm trying to upgrade to dropbox plus. However, each time it says : You’ve made too many billing attempts. Please try again in 24 hours, or contact support at dropbox.com/support. This was ...
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  • joolsbond's avatar
    joolsbond
    2 years ago

    Problem is now fixed and I was able to upgrade. Hurray! Thank you Dropbox Team.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey joolsbond, sorry to see you're having this issue.

 

Can you try again both from a different browser and a different network/WiFi connection to see if that helps?

 

Keep me posted!

joolsbond's avatar
joolsbond
Helpful | Level 6
2 years ago

Hi, 

I've tried again today with Paypal, as well as another card. I don't have the option of using another network. I'm still unable to upgrade. Same message about too many billing attempts even though I'm using different browsers. if someone could call me and take my card number so I can upgrade I would appreciate it. 

Thanks

 

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