You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Cancel subscription that I have no access to
Hello Dropbox or anyone who is familiar with this issue, I need some help cancelling my subscription from my university email account that I am no longer able to login to. Really appreciate it!
- Walter
Dropbox Staff
Hi there Beefzwang - happy Friday and sorry to hear about this.
In this case, since you don't have access to the email address that's linked to the account you'd like to cancel, I'd recommend using this form to reach out to our support team directly.
Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant information.
I hope this helps!
Thank you Walter!
