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Forum Discussion

erwinsusetyo's avatar
erwinsusetyo
Explorer | Level 4
4 years ago

Can I get a billing notification for upcoming charges before I'm billed?

Hello,

 

Is it possible to receive a notification for the upcoming annual billing from dropbox? I want to be able to evaluate the continuation of my purchase before the money just goes away.

 

Thanks.

Billing
Notifications
Payments
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    erwinsusetyo wrote:

    Is it possible to receive a notification for the upcoming annual billing from dropbox?

    You should already receive an email about one month prior to your renewal.

     

     

    • erwinsusetyo's avatar
      erwinsusetyo
      Explorer | Level 4
      4 years ago

      Hi Rich,

       

      I rechecked my email and did not receive anything like that. Do I have to activate some sort of notification button to get that kind of meail?

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        4 years ago
        erwinsusetyo wrote:

        I rechecked my email and did not receive anything like that. Do I have to activate some sort of notification button to get that kind of meail?

        No. You should receive it regardless of your notification settings. Check your spam/junk folder, and make sure the email address on your account is up to date.

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