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Forum Discussion

db2024ukmcr's avatar
db2024ukmcr
Explorer | Level 3
20 days ago

Can I add more space to my Business trial or renew early?

Currently on a Dropbox Business trial, until Nov 24, but want to move 30TB of data to my account. 

I cannot seem to add more storage, assuming because I'm in a trial, and cannot contact support. 

 

Is there a way to either a) add more storage during the trial, or end the trial early in order to add more storage?

 

Help much appreciated 🙂 

  • Megan's avatar
    Megan
    18 days ago

    Sure thing db2024ukmcr!

     

    I just sent you an email, I'll be more than happy to see you there. Cheers! ðŸ˜Ž

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey db2024ukmcr, thanks for posting your question to our Community.

     

    Currently, the max space you can have with the free trial of this plan is 9TB with a minimum of 3 licenses.

     

    If you wish to renew to a paid subscription, to add more space, you should be able to do it from your billing page.

     

    Each additional actively used license adds 3TB to your space, but you can also purchase space add-ons.

     

    Let me know if you need anything else!

    • db2024ukmcr's avatar
      db2024ukmcr
      Explorer | Level 3

      Thanks Hannah, there is no option to renew to a paid subscription and I cannot purchase addons. 

       

      Thanks

       

       

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for the update, db2024ukmcr.

         

        Can you check if this page allows you to renew? Or does it re-direct you to your billing page?

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