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Forum Discussion

Buzzly2012's avatar
Buzzly2012
Helpful | Level 5
3 years ago

Black Friday deal

I saw a Black Friday banner across the top of my Dropbox account, for a 25% discount to upgrade to Plus. I accidentally closed the banner but now I can't see how to get the discount. Any help, anyone...
Dropbox Plus
Payments
Plans
Promotions
upgrades
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
Hey guys, mind if I reach out to you via email, so we can look into this more closely?

I can reach out to you as well, Buzzly2012, if you want, to see if there's something we can do.
mstcl's avatar
mstcl
Explorer | Level 4
2 years ago

@Hannah @Jay

 

I took a screenshot of the offer from Nov 26th. See below.

 

Like others said, I would love it if we could honor this pricing for me.

 

Thank you!

 

(If anyone's wondering why I have a screenshot: I had difficulty making the purchase, so I took it in case. I emailed support, but they haven't responded yet six days later.)

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi mstcl, thanks for the screenshot and sorry for jumping in. 

     

    Just like Jay asked, can you please clarify which country were you located in at the time you received this offer?

     

    That’ll help us check this further.

    • mstcl's avatar
      mstcl
      Explorer | Level 4
      2 years ago

      Hi Nancy, I'm located in USA

      • mstcl's avatar
        mstcl
        Explorer | Level 4
        2 years ago

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