You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JaGatorEd
3 years agoNew member | Level 2
Basic plan but being charged
I have been charged $20 for the last 3 months but I am on the basic plan. Why? And how can I get a refund?
TTB19
New member | Level 2
I was charged a fee to my credit card, yet when I look for the receipt, it states "No payment or billing activity". Please advise.
Rich
2 years agoSuper User II
TTB19 wrote:
I was charged a fee to my credit card, yet when I look for the receipt, it states "No payment or billing activity". Please advise.
What plan does it say you're on when you check your Plan page? If it says Basic, you're signed in to a free account. Use the credit card charge lookup tool to identify the account you're being charged for.
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