You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
JavierCanada
4 years agoNew member | Level 2
1 year 100gb promotion
Hello,
I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year.
Thanks!
JavierCanada wrote:
What happens after 1 year if I don't upgrade and I stick with the free 2gb plan??
If you're over your quota when the bonus space expires, syncing will be disabled. Your files won't be deleted and they'll still be accessible, but you won't be able to add or change any files in your account until you're back below your quota.
- RichSuper User II
JavierCanada wrote:
What happens after 1 year if I don't upgrade and I stick with the free 2gb plan??
If you're over your quota when the bonus space expires, syncing will be disabled. Your files won't be deleted and they'll still be accessible, but you won't be able to add or change any files in your account until you're back below your quota.
- JavierCanadaNew member | Level 2
Thanks! So if I always stay under 100GB I can make use of my storage (without syncing) regardless if I don't plan to upgrade, right?
- MarkSuper User II
Hi JavierCanada
Not quite because once the free promo expires your quota will drop to 2gb (higher if you have other increases from places like www.dropbox.com/gs).
- xRuruuNew member | Level 2
can i dowload my 25gb files after 1 year expired promotion ?, or it can not be downloaded ?
- meemeemuxHelpful | Level 6
yep. after your promotion expires you will be on 2gb. however I always like to keep my storage at a bear minimum because my mac's old
- xRuruuNew member | Level 2
i already have 100 gb bonus space from buying an acer laptop, then it said 1 year after i claimed the promotion,
but my question is what happen if my Files that 25 Gb on DropBox has Expired ?, Can i still download the 25 GB of Files ?, or it can not be Downloaded or it will Deleted ?
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!