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Forum Discussion
CathMac
6 months agoHelpful | Level 6
Trouble opening the Dropbox desktop app on new Mac Air
I'm way out of my depth here. I've been a long time user of Drobox and have installed the desktop app previously but its not working this time. I used the Migration Assistant to set up new Mac Air from MacPro. I've found Dropbox in launchpad but there are no files. I have tried to delete but I get a dialogue box saying its open and cannot be deleted. I have tried installing a new one both through my account or from the Dropbox site but it progresses no further thn showing up in the tool bar and then disappearing beofre the new step. I also think I may have logged in to the new app via google which I never use so I'm getting myself ina twist.
Any help would be gratefully received.
Cheers
Cathy
- Hi Walter,
It turned out to be simple, of course!
I found the Dropbox icon on the top right hand side of my screen and logged out there. That then enabled me to delete Dropbox from Finder/ Applications and then reinstall and open with the correct log in.
Cheers😀
- CathMacHelpful | Level 6
I worked it out, 😁 and feel pretty proud of myself!! So a bit that's a morale booster I had to share. Cheers all!!
- CathMacHelpful | Level 6Hi Walter,
It turned out to be simple, of course!
I found the Dropbox icon on the top right hand side of my screen and logged out there. That then enabled me to delete Dropbox from Finder/ Applications and then reinstall and open with the correct log in.
Cheers😀
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