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Forum Discussion
CathMac
5 months agoHelpful | Level 6
Trouble opening the Dropbox desktop app on new Mac Air
I'm way out of my depth here. I've been a long time user of Drobox and have installed the desktop app previously but its not working this time. I used the Migration Assistant to set up new Mac Air ...
- 5 months agoHi Walter,
It turned out to be simple, of course!
I found the Dropbox icon on the top right hand side of my screen and logged out there. That then enabled me to delete Dropbox from Finder/ Applications and then reinstall and open with the correct log in.
Cheers😀
CathMac
Helpful | Level 6
I worked it out, 😁 and feel pretty proud of myself!! So a bit that's a morale booster I had to share. Cheers all!!
Walter
5 months agoDropbox Staff
Hey CathMac - glad to hear you sorted it out in the end and thanks for keeping us in the loop too.
If you'd also like to let us know the steps you followed to do this, I'd appreciate it.
Thanks a bunch, Cathy.
- CathMac5 months agoHelpful | Level 6Hi Walter,
It turned out to be simple, of course!
I found the Dropbox icon on the top right hand side of my screen and logged out there. That then enabled me to delete Dropbox from Finder/ Applications and then reinstall and open with the correct log in.
Cheers😀- Walter5 months agoDropbox Staff
Thanks for the update, Cathy!
See you around the Community and take care!
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