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Dropbox Capture was suddenly retired
Dear Dropbox Support Team, I am writing on behalf of my organization to express deep frustration and disappointment regarding Dropboxâs sudden decision to retire Dropbox Captureâa tool that was not just useful but essential to our daily workflow. As a CCO of an agency working across multiple time zones, Capture played a vital role in streamlining collaboration, enhancing communication, and bridging geographical barriers effortlessly. The abrupt discontinuation of a well-recognized, internationally valued toolâwithout any viable alternativeâhas significantly disrupted our operations. No transition plan, no replacement, and no warning left businesses like ours scrambling for an alternative to a platform that had become deeply integrated into our workflow. Do you know really what value you provide for dropbox capture user or not ? let me mention it again : Seamless Asynchronous Collaboration: Allowed our teams to share ideas instantly through video and screen recordings, eliminating the constraints of different time zones. Efficient Feedback Loop: Enabled real-time visual communication, drastically reducing the back-and-forth of emails and messages. Enhanced Productivity: Simplified onboarding, creative briefings, and internal reviews with a straightforward and intuitive tool. Integration with Dropbox Ecosystem: Provided a unified workspace that made storage, feedback, and execution seamless. By retiring Capture without a structured replacement, Dropbox has left traffic managers , creative directors without a critical collaboration tool, forcing them to look elsewhereâbut eventhogh it will not be integrated with Dropbox We strongly urge Dropbox to either bring back Capture as a paid subscription option or launch a stronger alternative that delivers (if not exceeds) the same functionality. Simply shutting it down without a proper replacement does not align with the user-centric approach we expect from a company like Dropbox. We hope to hear a clear resolution from you soon. The loss of Capture is not just an inconvenienceâit is a major setback for businesses that relied on it daily. Yousuf, Eslam F.
Please don't dismiss Capture!
Capture is an important tool in Dropbox. It allows you to quickly create and share videos with ease. By leveraging Dropbox's best featuresâsuch as unlimited storage and video editing capabilitiesâCapture becomes an invaluable asset. Ignoring it would be a missed opportunity!Capture update
Thank you for being a valued Dropbox Capture user. After careful consideration, weâve decided to discontinue Dropbox Capture on March 24th. Please note that youâll still be able to use the screenshot tool through the Dropbox desktop app. After March 24th, you will no longer be able to create new screen recordings, audio clips, GIFs, or videos using Capture. The Capture desktop appâand Capture via web accessâwill no longer be available. Good news: Weâre continuing to add new screenshot functionality within the Desktop app. On March 24th, you will be able to use the screenshot tool to capture the exact part of the screen you want to send. You will be able to add extra emphasis to your screenshots with text, shapes, drawings, and arrows. We understand that your content is important, so know that you will not be losing any of your existing Capture images and videos. To learn more about this change, please read this article.Whatâs new: October product updates
There are some things that make us nervous during Spooky Season, but Dropbox updates are never scary! Check out the updates below and join the conversation in the comments below! Do more with Capture Youâve definitely heard us talking about our beta product, Dropbox Capture, and how you can use it to share feedback. But now, itâs finally out of beta and available to everyone. Capture lets you clearly say what you mean on your own time. Whether you have a Basic, Plus, or Family plan you can capture up to 2 hours (of 1080p video) per recording (or your storage limit, whichever comes first). And even better, you can edit videos that are up to 5 minutes long. Pro, Standard, Advanced, and Enterprise accounts get unlimited 4K recordings (up to their storage limit) and video editing. Start using Capture today to: Reclaim your time: Instantly edit, share, and access your recordings in one place. Make yourself heard: Bring focus and clarity to your message while engaging collaboratively with others on their own time. Build at scale: Create a knowledge database with as many recordings as your storage allows that can be viewed anytime. We would love to hear about how you plan to use Capture to now that you can make longer videos, and edit it how you would like! Any requests? How about file requests! Since their introduction, file requests make it easy to collect large files from clients and collaboratorsâsimply and securely. How many times have you known all about a file but someone forgot to add you? With this update, any user on a Professional, Standard or Advanced account gets: Password protection: The people uploading files need to input the password beforehand. The ability to resend expired requests: Resend file requests if they have expired. File upload information: View stats around file uploads, such as recipient name, upload status, and number of uploads. Set up file requests now and get access to the files you need. Branded sharing updates to get excited about If you run a business, you know how important branding can be, and now Dropbox makes it easier to be cohesive. Present yourself professionally by easily managing your brand whenever you share files. With this update, you get: Better brand representation: Add a background image and logo directly on the branding page within account settings. Improved branding previews: Preview shared files and folders with branded backgrounds and logos. Set up branded sharing and start sharing today. There you have it, and we will have some news about eSignature updates too, so keep your eyes peeled!
Dropbox Capture won't start on Apple M2 Pro with MacOS Sequoia (15.3)
I've just downloaded and installed latest build of Dropbox capture from https://www.dropbox.com/capture/install-apple-silicon on my Apple M2 Pro and when I try to open I get âDropbox Capture.appâ Not Opened Apple could not verify âDropbox Capture.appâ is free of malware that may harm your Mac or compromise your privacy. See the screenshot below
Dropbox Capture video skips and buffers when I record.
Hey, I've been using Dropbox Capture to feedback on a project. I love the idea of quickly sharing a video like that. There is one problem though - I cannot reliably record a screen capture with voice - the video will randomly skip and buffer, corrupting the recorded video - in effect I'm loosing time, because I have to re-record. It's very frustrating. I'm on Windows and the most recent version of Capture v116.3.0 Tried reinstalling, clearing cache, tried disabling audio enhancements in Windows audio settings as well. I would love to use this feature daily, but at this point it's pointless - is there any fix to the issue?
