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Forum Discussion
Tag notifications not working consistently in Google Docs created in Dropbox
In Google Docs I created through Dropbox, we are not getting notifications of all tags and comments in those files. If I tag someone, they may or may not receive an email notification. I can't seem to figure out why some come through and not others. I don't see GSuite related notification settings within Dropbox. Is this a known issue or do I need to change something in settings?
- Megan
Dropbox Staff
Hey mirmalaide, I hope you're having a great Friday!
Can you clarify if the email notification they receive when you tag them is coming from Dropbox or Google?
Let me know more, thanks!Thanks for your reply, Lori. The notifications are from Google.
- MeganWishing you a great Monday mirmalaide!
In this case, you should be checking in with Google regarding those tags on how to enable or disable them.
Give me another shout if something comes up.
