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Forum Discussion
Synology Cloud Sync Problem
We have several clients who utilize Synology NAS servers running DSM 7.2.1-69057 Update 3 & Cloud Sync configured to sync to their Dropbox Teams accounts. All were working great up until the end of ...
So I believe there was an API change as documented here:
https://dropbox.tech/developers/api-updates-to-better-support-team-spaces
and here:
https://kb.synology.com/en-us/DSM/help/CloudSync/cloudsync?version=7
TLDR:
- Dropbox Team Space (Dropbox Business)
- Due to Dropbox's API updates for team spaces, users can not create new tasks, and users who have already created tasks may not be able to sync changes made on the local path with the root folder on Dropbox Team Space. Refer to this tutorial for details.
So I am guessing we are waiting on Cloud Sync to be updated to support the API changes. If only we had been notified before it simply broke our already existing and working sync tasks. 😞
- Walter
Dropbox Staff
Hi there Synology_Sync_Guy - thanks for joining our Community!
Exactly as you mentioned, Cloud Sync will have to be updated to support the API changes since we updated the our APIs to better support team spaces.
Let us know if you have anything else to add.
Walter, you mean that now Cloud Sync does not change anymore the permissions of the files making them unwritable to the team?
Thanks,
R
- Rich
Super User II
rb_studio10 wrote:
Walter, you mean that now Cloud Sync does not change anymore the permissions of the files making them unwritable to the team?
That's not what he's saying, and it's unlikely that anyone from Dropbox can comment on how Cloud Sync works or how it manages your files. Cloud Sync is not a Dropbox product.
He's simply stating that with the changes to the Dropbox API to better manage Team Spaces, Synology would need to update the Cloud Sync app to support those changes.
- Rich
Synology_Sync_Guy wrote:
So I am guessing we are waiting on Cloud Sync to be updated to support the API changes.
Synology has already updated their app. Refer to the following thread:
Unfortunately, the latest version of Cloud Sync still does not support Dropbox's latest API changes. I've manually installed the 2.5.3-2531 version of Cloud Sync, but our Synology Cloud Sync backup still freezes. I've also checked the Cloud Sync logs, and it's giving constant errors since the minute of the DB system update.
Now, I am not sure if I need to re-configure everything and prepare for another 2-3 week upload...
