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Roberto N.7's avatar
Roberto N.7
New member | Level 2
7 months ago

Error when trying to back up Dropbox to Goodsync after Windows 11 update

I used the Goodsync program to backup Dropbox for years without problem. Now, I installed Windows 11 and when I try to synchronize the Goodsync returns this error:

Cannot get Link info: DeviceControl failed: The file or directory is not a point for new check (error 4390)

Error Messages
Third Party Integrations
Windows
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    7 months ago
    @Roberto N.7 wrote:

    ... Goodsync returns this error: Cannot get Link info: DeviceControl failed: The file or directory is not a point for new check (error 4390)

    As this is an error that you're getting in GoodSync, you should reach out to them for assistance.

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