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Roberto N.7's avatar
Roberto N.7
New member | Level 2
7 months ago

Error when trying to back up Dropbox to Goodsync after Windows 11 update

I used the Goodsync program to backup Dropbox for years without problem. Now, I installed Windows 11 and when I try to synchronize the Goodsync returns this error: Cannot get Link info: DeviceContr...
Error Messages
Third Party Integrations
Windows
Rich's avatar
Rich
Icon for Super User II rankSuper User II
@Roberto N.7 wrote:

... Goodsync returns this error: Cannot get Link info: DeviceControl failed: The file or directory is not a point for new check (error 4390)

As this is an error that you're getting in GoodSync, you should reach out to them for assistance.

Roberto N.7's avatar
Roberto N.7
New member | Level 2
7 months ago

But you are right. I will try with Goodsync. Thanks.

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