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archies4000's avatar
archies4000
New member | Level 2
12 months ago

Dropbox Sign gives Error and doesn't show my files

Hi. When I try to access my Dropbox Sign account, I keep getting this Error page which says:

 

Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.

 

and my files are not visible. Please help.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi archies4000, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

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