We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.

Forum Discussion

DGrimes1957's avatar
DGrimes1957
Explorer | Level 4
2 years ago

DropBox randomly fails to pass URL for

We have an automation built in FormStack Documents that sends a PDF report to a DropBox App and requests the URL to the report to be sent back. For some reason the Drop Box App is failing to pass the URL back randomly. Means it is working but now seems to be unreliable. This started about 2 months ago.

Third Party Integrations
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi DGrimes1957, thanks for bringing this to our attention.

     

    Just for clarification, are you using the Dropbox API to pass the URL back?

     

    This will help me to assist further!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!