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Forum Discussion
Andrew D.4
7 years agoHelpful | Level 5
Dropbox Finder integration breaks Quick Look and thumbnails - Mac OS Mojave 10.14
For the past few months I've been having issues with image previews not loading on my Mac in Quick Look, Finder previews or icon thumbnails. I have experienced the problem on both Mac OS High Sierra ...
- 6 years agoIf anyone else is experiencing this issue still, please could you reach out to our support team directly in order for them to investigate this matter further.Feel free to attach a link to this thread as well in your email to the team.Thanks in advance!
alexolmsted
Helpful | Level 5
Guys over at St. Clair Software have a great fix for this:
https://www.stclairsoft.com/blog/2018/07/17/getting-rid-of-the-dropbox-quicklook-plugin/
It turns out that a new beta of DropBox installs its own QuickLook generator plugin that overrides the system-supplied plugin for generating a number of file and image formats – including those MS Office files. OK, fine – just delete it, right? That worked until he restarted his Mac, then DropBox launched at login and promptly (and silently) reinstalled its QuickLook plugin again. I guess it knows what’s best for us, eh?
After a little thought, we arrived at this solution:
- Delete the DropBox QuickLook generator plugin
- Create an empty file at that location to prevent DropBox from reinstalling it
Fortunately, QuickLook is smart enough to realize that an empty file isn’t going to help it generate previews, and just defaults back to the other plugins it has. Problem solved!
The easiest way to do this is to open Terminal and execute these three commands:
rm -r ~/Library/QuickLook/DropboxQL.qlgenerator touch ~/Library/QuickLook/DropboxQL.qlgenerator qlmanage -r
A nice simple solution once you get it figured out. I imagine this is one of those problems that’s going to crop up for a lot of people but isn’t quite obnoxious enough to get them to hunt down a solution. So there you go
- - - - - - - -
Here's what I did:
- Turn OFF "Finder Integration" in DB preferences & Restart to check to see if QL is working. (Mine wasn't so I continued to #2)
- Open Terminal and typed in commands from above & restarted
- My QL was now working! So then, as an experiment, I went back and tuned ON finder Integration in DB.
- Now BOTH are operating correctly. Let's see how long this will last :)
But also note that, unfortunately, QL will still NOT work if a file is not local on your hard drive. Still, I'll take what I can get.
WesHoover
5 years agoNew member | Level 2
alexolmsted wrote:Guys over at St. Clair Software have a great fix for this:
https://www.stclairsoft.com/blog/2018/07/17/getting-rid-of-the-dropbox-quicklook-plugin/
...
Here's what I did:
- Turn OFF "Finder Integration" in DB preferences & Restart to check to see if QL is working. (Mine wasn't so I continued to #2)
- Open Terminal and typed in commands from above & restarted
- My QL was now working! So then, as an experiment, I went back and tuned ON finder Integration in DB.
- Now BOTH are operating correctly. Let's see how long this will last :)
But also note that, unfortunately, QL will still NOT work if a file is not local on your hard drive. Still, I'll take what I can get.
✅ This worked for me 100%... and, yeah, I don't really mind the "online-only" files not having quicklook previews.
Running MacOS Mojave 10.14.6 and Dropbox v94.4.384
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